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Disney Genie Service to Reimagine the Guest Experience at Walt Disney World Resort and Disneyland Resort

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We finally got a glimpse of the new technology that can help our clients have a better Disney Parks vacation. Our Memory Makers® are currently being trained and becoming familiar with the new Disney Genie and Lightning Lanes which have replaced the FastPass system. Disney has not announced the exact date for the rollout of this new app but it is expected to be active this fall. 

If you have a current booking with us and are traveling this fall and beyond, your Memory Maker® will be in touch to introduce you to this new technology and the options if provides your family to enhance your vacation. As always, if you have specific questions you are always welcome to reach out to your Memory Maker® directly.

Below is the announcement directly from Disney that gives you some idea what’s in store.

Coming this fall to Walt Disney World Resort and Disneyland Resort, Disney Genie is a complimentary and convenient new digital service designed to create the best Disney day for our Guests. We’ve been listening to Guest feedback – they want planning to be easier, they want more flexibility and they want better tools to help you make the most of your visit – and that’s exactly what Disney Genie is here to do. We’ve made significant investments in this cool new technology, which guides Guests through our theme parks with tips that can help them reduce time in lines, discover magic around every corner and take the guesswork out of “what’s next.”

Here are a few more features:

  • Get Itinerary Updates from Morning to Night: Disney Genie will continue to update the Guest’s itinerary throughout your day, so they can be more spontaneous and go with the flow.
  • Find Favorites at a Glance: Guests can create their very own personal tip board to instantly see their favorites. It will display current AND forecasted future wait times, helping Guests predict when they might experience quicker entry to attractions.
  • Enjoy More Flexibility and Fun: Disney Genie brings existing planning features together in one place. Guests can join a virtual queue at certain attractions, make dining and experience reservations, mobile order food at many locations, get help from a virtual assistant and more.

For even more convenience and flexibility, there are two other options for enjoying our theme parks, through a queue we are introducing called the Lightning Lane entrance that also saves Guests time in line: 

  • Disney Genie+ service (available for purchase)
  • Individual attraction selections (available for purchase): Guests can schedule a time to arrive at up to two highly demanded attractions each day using the Lightning Lane entrance – like Seven Dwarfs Mine Train at Magic Kingdom Park and Radiator Springs Racers at Disney California Adventure Park (subject to limited availability; attractions not included with Disney Genie+). Pricing will vary by date, attraction and park.  

Lightning Lane selections will be made on the same day of the Guest’s visit and can be used across multiple theme parks, great for those who love the Park Hopper option. Attractions continue to offer a traditional standby queue, or a virtual queue at certain attractions like Star Wars: Rise of the Resistance – to maximize flexibility.

Our entire team at Enchanted Memories Travel cannot wait to learn all the ins and outs of this new technology so that our  clients can make the absolute most of  their family vacation! 

 

More To Explore

2025 Disney Vacation Packages

Our team is expecting some big announcements from our friends at Disney Parks on February 27, 2024. If your family is interested